Privacy policy.

G2 Core Ltd (company number 17412957, registered in England & Wales) is the data controller for personal information collected through this website. Our registered office is Hub Space, Limes Court, Hoddesdon, Hertfordshire, EN11 8EP. You can contact us about privacy at info@g2core.co.uk.

When you contact us or request a quote we may collect your name, email address, phone number, property address and details about your project. We do not knowingly collect sensitive personal data.

• To respond to enquiries and prepare quotations.
• To carry out, certify and support the work you've asked us to do.
• To meet legal, regulatory and accreditation obligations (e.g. NICEIC, MCS, F-Gas).
• To keep accounting and warranty records.

We process your information to take steps at your request before entering a contract, to perform a contract with you, to comply with legal obligations, and for our legitimate interests in running and improving our business.

We never sell your data. We only share it where needed — for example with accreditation and certification bodies, Distribution Network Operators (for solar and battery connections), equipment manufacturers for warranty registration, or our accountants and IT providers — and only to the extent necessary.

Enquiries that don't proceed are deleted within 12 months. Records relating to completed work are kept for as long as required for warranty, certification and tax purposes (typically up to 7 years).

Under UK GDPR you can ask to access, correct or delete your personal data, object to or restrict its use, and request a copy in a portable format. Email us at info@g2core.co.uk. If you're unhappy with how we've handled your data you can complain to the Information Commissioner's Office at ico.org.uk.

This website does not use advertising or tracking cookies. Any essential cookies are used only to make the site work properly.

We may update this policy from time to time. The latest version will always be available on this page.